PANASONIC Warranty Comparison Table
Warranty Term Options
4th / 5th
24 x 7 x 365 US Domestic Help Desk
2 Day Average Repair TAT (Turn Around Time)
Overnight shipping included to and from repair center
Parts and labor included
Global standard warranty coverage
Priority Exchange service for user replaceable parts. (HDD, Battery,
1 Year Battery Warranty
WWAN Module covered for term
HDD / SSD Drive covered for term
AC Power adapter covered for term
Original Panasonic Memory covered for term
Normal or Backlit Keyboard covered for term
Other integrated options (DVD, GPS, Pass through cabling, Camera, WiFi / Bluetooth radio, card reader, Smartcard reader, Fingerprint reader, Barcode scanners) covered for term.
Long term warranty (over 3 years)
Accidental damage coverage Plus*1)
Cosmetic damage coverage
Ultimate Accidental damage coverage *2)
Up to 1% of deployment covered for theft, loss, fire, Acts of God and
SLA with financial restitution available for Annual Hardware Failure Rate, TAT, DOA, and Help Desk Hold Time
No out of warranty billing
No international VAT or customs fees for warranty transportation.
*1) one major part failure per year (keyboard, motherboard, LCD, HD/SSD) *2) Unlimited parts and labor for accidental damage *3) Global region determines repair turnaround time. *4) Priority exchange dependent on regional policy.
*1) one major part failure per year (keyboard, motherboard, LCD, HD/SSD)
*2) Unlimited parts and labor for accidental damage
*3) Global region determines repair turnaround time.
*4) Priority exchange dependent on regional policy.